Frequently asked questions

Anyone from funded seed-stage startups to Fortune 500 enterprise teams. The sweet spot is companies that have a real problem to solve and a team that will own the system after we hand it off — usually 10-person startups through to 50,000-person enterprises.

Yes. About 40% of our clients are based in Europe and Latin America. We work in your timezone, default to English, and can sign NDAs / DPAs before kickoff.

Discovery: 2 weeks. Prototype: 4–6 weeks. Build phase: 2–6 months. Many clients continue with a 6–12 month retainer for monitoring and improvement.

Discovery: fixed fee. Prototype: fixed fee. Build: monthly retainer based on team size and duration, typically $40k–$80k/month for a 3-person pod. Strategy engagements start at $25k. We'll give you a real number after a 30-min discovery call.

We pick the right model for the job. For most client work we default to frontier APIs (GPT-4o, Claude Sonnet) and add open-source (Llama, Mistral, Qwen) when cost, latency or data residency requires it.

You do. Custom code, prompts, fine-tuned weights and datasets we produce for your project are assigned to you on delivery. Our internal tooling and frameworks stay with eathri.

Yes — that's literally our strategy practice. We'll give you an honest recommendation even if the answer is "don't build this, buy X instead." We turn down about 40% of inbound for the same reason.

We offer monitoring, evaluation and retraining as a managed service. Most teams also keep us on for one or two engineers to support continuous improvement.

We're ISO 27001 certified and SOC 2 Type II ready. We sign DPAs, support EU data residency and never train on your data. See our Privacy Policy.

Always. We can sign yours or use ours, before the discovery call if needed.

A discovery sprint is 2 weeks of research — feasibility, data audit, success metrics, plan. A prototype is a working system on real data, 4–6 weeks. Many clients do both in sequence.